Privacy Policy

Privacy Policy

Introduction

This website (www.nubeautyloungeeastbourne.co.uk) is owned and run by NU Beauty Lounge (NU). We also use third party services to keep in touch with you, make it easy for you to book appointments, and monitor the performance of our website and social media accounts. On this page you will find information about the data we collect about you and how we use it.

The data you share with NU Beauty Lounge is secure

NU takes your privacy very seriously and use a Secure Sockets Layer (SSL) to provide a secure channel between your computers and devices and the team’s at NU. This turns a website’s address from HTTP to HTTPS, the ‘S’ standing for ‘secure’.

If you have any questions about this policy or want to know about the data we may have collected about you please email contactus@nubeautyloungeeastbourne.co.uk.

Our website is run on servers owned by TSO Host. You can read their privacy policy here.

What data we collect, why we collect it and how long we keep it

To help us understand how well our website is performing, provide you with the best experience possible, and keep in touch with you we collect some data, but we only do so with your knowledge and permission.

Contact forms

When contacting us via our website’s contact forms we will receive the information you enter into the form – email, name, phone number and message – which is sent to our email address and managed via GMail. We do not store this data beyond replying to your contact request, subsequent emails or adding them to our booking system, Ovatu.

Booking appointments

NU uses Ovatu to manage appointments. Ovatu is GDPR compliant and you can read more about how they handle your data at their Privacy Policy here. You can also read about Ovatu and GDPR here.

We ask that all NU clients download the Ovatu app. It helps NU manage your appointments and contact with the team. You have the right to ask for your details to be removed at any time.

Cookies

This site uses cookies – small text files that are placed on your device to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics and Facebook.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Analytics and advertising

We track visitors to our website using Google Analytics, which logs your activity on our website. This helps us work out how we can improve the site. We store the data collected indefinitely, so we can see how use of our website changes over time. You can read more about the information Google Analytics collects on their website here and read their privacy policy here.

We use Facebook Pixels to enable us to ‘re-target’ website visitors with Facebook and Instagram adverts, and help us understand the effectiveness of those ads. The Facebook pixel is small piece of JavaScript code that we have incorporated into each of our web pages, this piece of code provides a series of functions for transmitting application-specific events and user-defined data to Facebook – basically it tells us that you’ve visited our website and in some cases whether you’ve taken an action, like downloading something if clicking a button.

If you’d like to revoke permissions for us and other advertisers to use your data to target you with Facebook pixels you visit Facebook’s ad preferences page here.

You can read Facebook’s privacy policy here.

What rights you have over your data

You can request that NU erase any personal data held about you anytime you wish. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

NU’s social media

NU have a number of social media accounts to which we publish our pages of our website. We may also direct you to follow our accounts.

These accounts are:

– NU Beauty Lounge on Instagram (Privacy Policy)

– NU Beauty Lounge on Facebook (Privacy Policy)

Each month NU use the analytics tools of these platforms to understand what works well and what our audiences like to see and don’t like to see – this helps us develop the content we use and provide you with a better experience across all of our communication channels.